The average cost of a healthcare data breach in the U.S. is more than $9 million, according to a 2024 report by IBM, and nearly half of all breaches involve customer personally identifiable information (PII). As cybercrime grows and becomes increasingly sophisticated, Pixel Health is continually evaluating and implementing best practices to help healthcare organizations…
While some companies are returning to in-person work, virtual and remote work remains relevant in many medical groups, according to a Medical Group Management Association poll. Healthcare systems may also seek to expand patient access through telehealth, mobile health monitoring, and virtual care—creating opportunities for positions that can be served by remote staff. From the…
In the era of wireless technologies to support telehealth advances, it’s important to remember that physical infrastructure still plays a key role in hospitals and healthcare practices. Jennifer Brown, Vice President, Client Relationship Management, recently discussed how data cabling and physical security services provide the backbone of a network infrastructure—and how their delivery can be…
From entering patient data to managing security cameras, information technology (IT) has become an integral part of any physician practice group. Patients, too, have expectations that they can schedule appointments online, fill out electronic intake forms, and securely access their records online. To help healthcare practices understand the role of a Managed Services Provider (MSP), Jennifer Brown,…
Cybersecurity continues to be an important part of information technology (IT) services in hospitals and healthcare facilities. To help hospital C-suite and senior leaders understand the vital role of cybersecurity, we’re sharing some of the top questions we receive at Pixel Health and our answers for improving security and protecting patient data. 1. Where is…
Virtual nursing adoption is on the rise as healthcare organizations seek new ways to address staffing, capacity, and capital challenges. Integrating virtual nursing into the routine process of care delivery requires teamwork, open lines of communication, and extensive upfront planning. We wrote previously about the trends and rationale for Virtual Nursing. Now, we will focus…
If you’ve ever misspelled a URL, you may have visited a website registered by cybercriminals. John Garcia, Information Security Manager at Pixel Health, discussed this form of cybercrime, called typosquatting, and shared how IT teams in healthcare can help protect users and sensitive patient data. “As the name suggests, typosquatting is the practice of creating…
With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…
Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…
As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…
As patients and caregivers began to increase their use of technology during the pandemic, an academic medical center recognized that they needed to meet growing demands for clinical mobility. The Pixel Health Synergistic Care team worked closely with the hospital, clinicians and IT staff to understand their needs and clinical workflows, assess the existing infrastructure,…
Imagine a world with instant, secure access to patient data, high-resolution images, and seamless video conferencing – all at your fingertips. This isn’t science fiction; it’s the reality of 5G technology harnessed by powerful laptops. Pixel Health, in partnership with Netmaven, offers a groundbreaking solution: 5G-enabled laptops powered by T-Mobile’s private, secure 5G network…
Every day, clinicians strive to deliver the best care they possibly can. They expect the health system they work within will support them with the best possible workflows and technology to achieve their goals. Clinical collaboration problems, like dropped calls, missed alerts, or simply slow Wi-Fi can prevent clinicians from working efficiently, ultimately limiting the…
Hospitals and large physician group practices are equipped to identify and respond to medical emergencies, but what happens when they need to summon emergency services like the police or the fire department? By law, dialing 911 from any phone should instantly reach emergency services and automatically route accurate location information. But, in some cases, healthcare…
With news of recent security breaches and cyberattacks, healthcare systems and physician practices are reminded of the importance of maintaining compliance and protecting sensitive patient health information. John Garcia, Information Security Manager, and Jennifer Brown, Vice President of Customer Operations for Pixel Health Technology Services, recently shared their thoughts on supporting clients with HIPAA compliance…
All hospital Chief Information Officers (CIOs) must assess whether to internally manage the general IT support for their user communities (help desk and desk side assistance) or to outsource certain core functions to a Managed Services Provider (MSP). Before making this decision, it’s helpful to understand the value a dedicated, healthcare-centric MSP can deliver to…
Staying updated on the ever-changing landscape of the healthcare industry poses a significant challenge, therefore we are happy to share our list of top healthcare IT news sites to conclude our series on healthcare IT resources in 2024. Even for those of us at Pixel Health deeply involved in technology innovation, human-centered design, change management,…
As we start the new year, it is customary for us to identify the healthcare IT leaders we will be watching in 2024. The following people are a diverse group of professionals within the healthcare industry who struck us as visionaries really making an impact. Let’s explore their groundbreaking contributions, innovative strategies, and how they…
As the world continues to adapt to the lifestyle of remote work and virtual connectivity, the need for insightful content has never been more evident. Fear not, for we’ve meticulously curated the latest and greatest healthcare IT podcasts, ensuring that you stay informed, inspired, and ahead of the curve throughout the start of the year.…
As a foundation member of the College of Healthcare Information Management Executives (CHIME), the Pixel Health team recently hosted a focus group with digital health leaders at the CHIME23 Fall Forum. They were also joined by Heather Nelson, SVP & CIO at Boston Children’s Hospital, who shared her experience with implementing a hybrid 5G cellular network…
Artificial intelligence has undergone a remarkable evolution. In the time since ChatGPT was released in November 2022, a revolution has been playing out in the public square. But what is its role in healthcare? Dr. Neil Kudler, Chief Medical Officer at Pixel Health, recently shared his perspectives on the roots of AI in healthcare and…
By Dr. Neil Kudler, Chief Medical Officer at Pixel Health AI is not a new concept in the halls of the hospital. Before the advent of large language models (LLMs), AI had its roots in data collection and rules-driven algorithms. Consider electronic health records (EHRs), which sort and organize enormous amounts of data for end…
During the CHIME Fall Conference, This Week Health and Sarah Richardson, SVP and Chief Digital Information Officer at Tivity Health, conducted an interview with Heather Nelson from Boston Children’s Hospital and Barbara Casey from Pixel Health. Heather Nelson highlighted their innovative approach to healthcare by partnering with Pixel Health and T-Mobile for Business to establish…
As we wrap up October and Cybersecurity Awareness Month, we’re reminded that cyberattacks on hospitals and healthcare facilities have increased.[i] The devastating cyberattack on five hospitals in Canada is a recent reminder that any facility can be affected, which greatly impacts the ability to provide timely patient care. To help our healthcare partners understand cyberattack…
Increasingly sophisticated cyberattacks continue to cause data breaches at medical practices and healthcare organizations. From ransomware and malware attacks to phishing and smishing campaigns, hackers can target any employee or business. And while many companies may have solid cybersecurity plans in place to protect their data and patients’ personally identifiable information (PII), a separate cyber…
Safeguarding patient data is of utmost importance for healthcare professionals and organizations. To help our partners continue to meet HIPAA (Health Insurance Portability and Accountability Act) compliance, we’re sharing a few tips for Cybersecurity Awareness Month. 1. Set Up Access and Controls Access to patient records and sensitive data should be limited to authorized personnel…
October is Cybersecurity Awareness Month and we’re sharing three best practices to help our partners in hospitals and healthcare practices understand the risks faced by anyone with a device—and how to take action to protect both personal information and patient data. 1. Implementing the First Line of Defense with Strong Passwords As cyber threats are…
In partnership with T-Mobile and Ingram Micro, we’re thrilled to announce the first 5G hybrid network in a hospital setting. Learn how we’ve supported Boston Children’s Hospital as their technology consulting and systems integration partner to reimagine their clinical mobility strategies and create a more efficient virtual healthcare landscape. This 5G hybrid network will help…
Connecting with our healthcare partners and learning about the latest trends and challenges in the field helps us continually optimize our services and strengthen our strategic alliances. We’d be honored to meet with you in person at one of the many conferences we’re attending this fall or see you online at our upcoming CHIME webinar.…
In our current age of sustainability and ever- rising energy prices, microgrids are getting new attention as an excellent alternative solution, which makes sense because they are reliable round the clock on-site power generation for large facilities. Microgrids are distributed energy resources (DERs), such as solar panels, wind turbines, batteries, fuel cells, microturbines, and other…
Many hospitals and health systems are facing unprecedented losses in revenue. Addressing these severe margin pressures requires re-examining how to sustainably reduce expenses. Mike Machulsky, Executive Vice President, Strategic Partnerships at Pixel Health, shared his thoughts on navigating and implementing cost optimization strategies in today’s healthcare market. Understanding hospitals’ financial situation “Saving money right…
We recently hosted an educational webinar to discuss cybersecurity and understand how insurance coverage—coupled with a proactive IT approach to managing cyber risks—can help medical practices and healthcare systems respond to and recover from a cyberattack. From general liability and malpractice policies to first- and third-party coverage and sub-limits, participants learned about the nuances of…
As technology rapidly evolves, healthcare delivery organizations face a common challenge: a cluttered and complex portfolio of disparate imaging systems encompassing a broad range of services. Recognizing that these imaging applications and systems don’t work well together and lack EMR integration, many organizations are exploring the benefits of application rationalization to develop an enterprise imaging…
We’ve rebranded baytechIT as Pixel Health Technology Services to showcase our unique focus as a health-centric managed service provider (MSP) and value-added reseller. From identifying the root causes of IT issues to generating customized metrics and reports, learn how our IT solutions are continuing to support the unique clinical requirements and workflows of hospital groups…
To help healthcare facility executives and energy procurement managers advance their sustainability goals, we’ve gathered some of the key reasons why we believe our partnership helps simplify carbon reduction—from analysis and financing to implementation and monitoring. 1. Benefit from our experience executing sustainability programs in healthcare.At Pixel Health, we know healthcare is a highly complex…
The advent of digital pathology has created many opportunities for pathologists, providers and their patients, but implementing its supporting IT infrastructure requires a proactive, well-planned approach. Steve Merritt, Senior Solutions Director at Pixel Health, recently shared his insights on the technical challenges, workflow integration and other key considerations for maintaining privacy, managing costs and integrating…
You’re invited to learn more about CHIME membership and RSVP to join the virtual focus group discussion: Happy, Healthy, and Engaged Patients and Clinicians – Making it Happen with Your Digital Front Door on Thursday, April 13 at 12 pm EDT. Improving the health and care in the communities starts with exchanging ideas and enabling…
We’re excited to participate in a dynamic and diverse panel of healthcare changemakers and invite you to RSVP to the HIMSS cHITchat* and join us on Tuesday, March 28th at 5:30 PM. During this cocktail reception and fireside chat at the Twelve Thirty Club rooftop terrace, you’ll mingle with other executives and gain new insights…
Everyone is at risk for falling for online scams. The stakes are even higher when patient data is involved. Even our own company, which specializes in healthcare technology, is a target for cyber criminals and one of our own employees was recently targeted by text-based phishing, known as “smishing.” Here are the steps she took…
Virtual nursing is not new, but its potential for transforming the delivery of healthcare is just beginning. To learn more about today’s most impactful applications, we spoke with Jon Hunt, Director, Client Services at Pixel Health, who shared his insights on the current state of virtual nursing and how it will continue to grow. …
Healthcare facilities and hospitals are focused on improving patient outcomes, but achieving these goals often requires carbon-intensive energy sources. Learn how the U.S. healthcare system has started to recognize its harmful impact and how this sector is taking steps to reduce its carbon footprint and protect public health. Understanding the environment impact of healthcare systems…
Continuing our series of the best resources in healthcare to help you stay abreast of all that’s happening in our industry, we have compiled a list of healthcare influencers to follow in 2023. By following these leaders, you’ll learn firsthand from people who are working hard to make positive changes in healthcare every day. Our…
Keeping abreast of the constantly evolving healthcare industry landscape is tough. Even for those of us at Pixel Health who are steeped in the all the details that drive technology innovation, human-centered design, change management, and clinical quality, keeping up is a challenge. That’s why each year, we seek out the best sources and offer…
As working from home has become the rule rather than the exception and your commute might just be the 10 steps from the bedroom to the home office, you may still find yourself searching for something to fill the silence between meetings. Look no further! We’ve compiled the top healthcare IT podcasts worth listening to…
2022 has been a year like no other (something we feel like we’ve been saying for the last 3 years). We made major energy breakthroughs with new developments in fusion energy. We moved to allow hearing aids to be sold over the counter at lower prices ensuring access to hard of hearing and Deaf folks…
Automation, Amazon and making the job easier for the frontline clinical workforce are going to make healthcare news in 2023, according to Pixel Health Chief Revenue Officer Barbara Casey. Casey was a guest on a new episode of the Healthcare Rap podcast in which she shared her predictions for next year. With a background in…
Note: This is Part 2 of a two-part blog post on technology and workflow. Read Part 1 here. In the first part of this blog post, we discussed how healthcare systems often make the mistake of adopting new digital technology without considering their desired workflows. That can lead to disappointing results or, worse,…
The lure of new healthcare technology can be hard to resist. It’s shiny and state of the art and promises to solve all your problems. It whispers, buy me and your troubles will disappear. Unfortunately, it often doesn’t work that way. We see clients all the time struggling with new tools and technology. Either they…
By Steve Merritt, Senior Solutions Director Multi-purpose tools are useful things. There’s a reason why the Swiss Army knife has been popular for more than 130 years. It’s simple, compact, easy to use and performs multiple tasks. Contrast that with the average clinician’s digital toolbox crammed with single-purpose tools, multiple devices and incompatible applications and…
By Kristene Erwin, Manager, Client Services The digital transformation of a healthcare system is an amazing thing. Done well, it produces better patient experiences and outcomes, eases the burden on clinicians and staff and allows operations to proceed with fewer interruptions and inefficiencies. When I manage these projects, it’s gratifying to see how deeply all…
by Neil Kudler, CMO When folks ask me what I do these days, I always say that I’m a physician – but that’s not exactly true. After 15 years of clinical practice, I left primary care internal medicine 15 years ago with hopes of improving care delivery as a physician administrator. For me, this career…
When a consultant is being a true partner to a client, they are like a sponge absorbing everything within the organization’s vicinity — from the people and the culture to the inner workings, technology, and processes. Working with the right HIT consulting partners can facilitate the selection of technology, simplify the process of using it,…
by Daria Rosen | Senior Manager, Client Services Having been in the technology field since the great Y2K non-disaster (remember that?), it’s been a while and for a woman with degrees in business, how I ended up in health care technology is a story that needs telling. It needs telling because in the United States,…
by Jennifer Unsworth | Senior Manager, Client Services According to LinkedIn, nursing is the fifth-most in-demand job in the country and the American Nurses Association reported that more RN jobs would be available than any other job in the US in 2022. So why is the country amid a nursing staff crisis? A new report…
by Barbara Casey, CRO A study came out a while back showing that those group brainstorming sessions in front of the whiteboard weren’t always the best way to encourage new ideas. According to the study, peer pressure, long a relic of high school classrooms, was still abundant in the professional ranks. People simply feared speaking…
by Barbara Casey, CRO On the heels of its quasi-national holiday, Prime Days, Amazon announced on Tuesday, July 26 that it is buying One Medical, a membership-based primary care practice with over 200 locations, for nearly $4 billion. Amazon, who has been flirting with healthcare for some time, is now making its presence felt with…
by Red Smith, President, baytechIT As all health systems know, providing for your organization’s IT needs is critical to not only running your business, but also caring for your patients. But most Managed Service Providers (MSPs) take a one-size-fits-all approach that doesn’t take into account the unique needs of your clinical environment. An IT support…
by David Will Healthcare providers across the country are looking for ways to reduce expenses across the enterprise. Budget pressures are increasing on several fronts including the growing requirements for cybersecurity protection and rising energy utility costs. Decreased staffing levels add to the financial strain, driving overtime expenses to support overworked staff and the need…
by Kathleen Harmon, MS, RN Managing the complexity of implementing a clinical communication mobility program can be a daunting challenge. There is no one-size-fits-all technology that is right for every care delivery unit and clinical workflow, nor is there one single vendor who can address the full spectrum of clinical communication and collaboration needs –…
On Thursday, June 16th, the Most Influential Women in Health IT Award recipients shared their insights, experiences, and advice on driving transformational change in Health IT in a HIMSS-hosted webinar. Pixel Health’s own Barbara W. Casey, CRO, shared her career journey, how she found her voice as a leader, her thoughts on encouraging more women…
by Kathleen Harmon, MS, RN As a former ED nurse, I often reflect on my direct care delivery experience and recall the feeling of being forced to work in a certain way when new technology was pushed into my workflow that often didn’t make sense. Technology often acted as a barrier, not an enabler for…
Healthcare delivery organizations (HDOs) are increasingly the target of cyberattacks, with security breaches resulting in the theft of PHI and data corruption. Of the HDOs hit by ransomware in 2020, only 31% had their data fully restored. In 2021, 79% of all reported attacks targeted HDOs, a 45% increase over the prior year, more than…
Healthcare delivery organizations already know that cyberattack risks continue to escalate. Articles about ransomware attacks, data breaches, and phishing attacks on health systems continue to be in the news with increasing frequency, underscoring the critical need for healthcare delivery organizations to tighten cybersecurity. On March 17th the Office for Civil Rights (OCR) published its first-quarter…
Renewable energy is key to the health of our planet and the communities that healthcare delivery organizations serve. The healthcare sector is responsible for an estimated 8.5% of America’s total greenhouse gas emissions according to MedPage Today. On average, hospitals use 31KWH of electricity and 103,600 BTUS of natural gas per square foot per year;…
Each year Pixel Health analyzes the top 10 healthcare news sources across the web. This year we were particularly focused on the range of articles each site had not only on the medicine side of healthcare but the patient experience side as well. These are the sites that made the cut. Dr. Kevin Pho Kevin…
Each year Pixel Health analyzes the top 10 healthcare news sources across the web. This year we were particularly focused on the range of articles each site had not only on the medicine side of healthcare but the patient experience side as well. These are the sites that made the cut. 33 Charts An expert…
When your smart thermostat fails, your home may get a little overheated. The breach of a security camera might result in a break in or a stolen package off the front porch. But failure of an Internet-connected heart monitor or the hacking of a device configured to remind an elderly patient to take their hypertension…
In the last 40 years, fictional projections of the future of healthcare have ranged from unimaginable technological advances to downright barbaric solutions (and at times a combination of both). We’re still light years away from anything as advanced as a tricorder a la Star Trek but we’re ankle deep in the science of mind controlled…
Tele-what? Telemedicine, telehealth—what do they actually refer to, and which one should you use? Both terms describe the remote delivery of healthcare services using telecommunications technology. Often used interchangeably, telemedicine tends to mean the delivery of remote care between provider and patient, whereas telehealth is a bit broader, encompassing a variety of digital technologies and methods for…
You learn a lot by watching. Nectar’s Director of Client Services, Teresa DeLappe, did a lot of observing and learning during the 15 years she spent working across the healthcare continuum at Harborview Medical Center (HMC) in Seattle, Washington. She was fascinated by the growing technology dependence of healthcare organizations yet at the same time,…
Why is it that the words “digital transformation” and “failure” are so often tied together in the same sentence? Why did McKinsey come out with a report that said 70% of digital transformation projects are bound to fail? A recent Forbes article put the number at 84%. Digital transformation can be an exhausting, seemingly never-ending…
In a post-COVID world, IT executives are no longer worker bees, they’re driving the organization’s financial future Another noteworthy consideration is that while most corporations prefer executives to have an MBA or similar degree, it’s not unheard of for a company to put a promising leader who doesn’t have an MBA on the track to…
If you’re like me, you probably learned to count to ten in kindergarten. But when it comes to a company’s telecommunications infrastructure, you’d be surprised how many corporate executives have trouble with simple addition. As a company grows, telco, like other IT investments, often gets treated as the necessary evil. “The new guy needs a…
The good and beleaguered folks from the Healthcare Information and Management Systems Society (HIMSS) threw their annual party in Las Vegas with less than half of the usual pre-COVID crowd in attendance. But while the crowds were small and many of the major vendors were absent from the exhibition floor, HIMSS put the spotlight on…
Las Vegas is set to roll out the silicon carpet for HIMSS21, the healthcare technology party of the year. The Healthcare Information and Management Systems Society has selected “Be The Change” as the theme for this year’s conference. We asked our Pixel Health team going to HIMSS 2021 to expand on what this year’s conference,…
It’s a given in this day and age that technology is the root of a lot of how Healthcare gets done. You’ll often hear doctors say “we are run by the IT department.” In many instances, that’s true. So why are the IT experts the last people invited to the party when evaluating a…
You can tell a lot about a company by the way they describe themselves. And when it comes to Value Added Resellers (VARs) of hardware and software, those descriptions separate the winners from the widget salesmen. We conducted a highly unscientific survey of VARs large and small and almost without exception, the structure of…
If we’re to believe the pundits, 2021 looks to be a rebound year for merger and acquisition activity in the healthcare industry. And not a moment too soon. COVID-19 hit the Mergers & Acquisition business big time in 2020. According to Bain and Company, overall healthcare disclosed deal value decreased by a whopping 37% (-$339B)…
The pandemic was good for something. COVID-19 prompted expanded government reimbursement and the lifting of some regulations, resulting in an enormous amount of money flowing into digital health applications and start-ups. According to the Digital Health Funding report from venture capital firm Rock Health, COVID-19 “created what felt like a fast forward button for digital…
PACS is so turn of the century. When we used to talk about Picture Archiving and Communications Systems (PACS), it tended to be a very siloed discussion. The conversation centered around medical imaging technology used for storing, retrieving, presenting, and sharing images, but Cardiology had their own and Pathology, Radiology, the ED, and other surgical…
“Do what you do best and outsource the rest,” says Peter Drucker, one of the great management consultants of the 20th century. But it’s not always so simple. When it comes to deciding whether a medical practice should maintain its own IT staff, I often answer with a quote of my own: “It’s complicated.” …
While technology is often the catalyst for change, we need to recognize that it is only one of the many tools and influences built into the human aspect of delivering healthcare. The healthcare sector is not moving fast enough to embrace cloud computing, AI, big data, and new technologies and processes to improve outcomes for…
