As patients and caregivers began to increase their use of technology during the pandemic, an academic medical center recognized that they needed to meet growing demands for clinical mobility. The Pixel Health Synergistic Care team worked closely with the hospital, clinicians and IT staff to understand their needs and clinical workflows, assess the existing infrastructure, and put plans in place to launch a user-friendly Clinical Communication & Collaboration (CC&C) platform.
To highlight the challenges and the results, we’ve a case study and shared key details about the cross-functional collaboration, which included:
Addressing the challenges of designing a clinical mobility solution
“Implementing a new communication system is not an easy task, especially in a complex hospital environment,” shared Daria Rosen, Senior Manager, Client Services at Pixel Health. “We needed to look holistically at the entire clinical mobility solution set and its adoption—spanning the needs of the clinicians to the IT team—and the hospital’s capability to support these solutions.”
“The Pixel Health team took the time to talk to different leaders to understand the real requirements of the project. They helped bring together disparate ideas from different leaders, which helped point us toward success,” said the client.
Learn how the Pixel Health team served multiple roles—beyond project management and informatics support— to support a network upgrade, deliver on-demand training, identify meaningful quality metrics, and optimize clinical workflows for the hospital’s new CC&C platform.
Read the full case study here.
If you are looking to see how our Synergistic Care Team can help your organization, please contact Pixel Health today!
