Telecommunications expenses are among the most difficult management challenges in the healthcare industry. Pixel Health’s fully outsourced Telecom Expense Management (TEM) offering monitors and controls these expenses while reducing the administrative burden on hospital staff.

Our services focus on cost reduction, process efficiency, and service improvement through extensive and thorough audits of all telecom and mobility bills and contracts. Audits include circuits, private line networks, Wide Area Networks (WANs), lines, pagers, wireless devices, long distance, collaboration, platforms, maintenance, support contracts, license agreements.

Our trained Telecom, networking, and billing professionals, skilled in the specific nuances of healthcare administration, provide end-to-end service fulfillment.  We’re here to guide you from the initial assessment to implementation. Services include:

  • Billing and contract record collection
  • Recovering incorrect billings from carriers
  • Benchmarking contract rates
  • Validating contractual rates and terms
  • Vendor RFP requirement creation and analysis
  • Developing an accurate inventory across voice, data, and mobility assets
  • Ongoing expense management
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Case Story

Regional Healthcare System

Pixel Health helped a regional IDN significantly decrease telecommunications costs with TEM.  Our experts:

  • Assessed all mobility services, devices, and expenses
  • Renegotiated and implemented new wireless contract
  • Removed erroneous taxes and fees and negotiated credits
  • Renegotiated and implemented new wireless contract
  • Optimized wireless device plans, wirelines, and pager plans
  • Provided on-site TEM resources to manage telecom invoice review and processing
  • Provide ongoing monthly billing review and analysis


30-40% return on TEM program costs

Contact us today about Telecom Expense Management