In the era of wireless technologies to support telehealth advances, it’s important to remember that physical infrastructure still plays a key role in hospitals and healthcare practices.
Jennifer Brown, Vice President, Client Relationship Management, recently discussed how data cabling and physical security services provide the backbone of a network infrastructure—and how their delivery can be tailored to a healthcare environment.
Understanding the need for cabling
“Cabling is not a service that most people will ask for directly,” explained Jennifer. “Healthcare staff are typically thinking about the product that cabling supports, such as a data jack, outlet, phone, or Wi-Fi coverage. Our team at Pixel Health provides the design and implementation of those products, including the cabling and any related components behind the scenes.”
She shared a few of the needs that cabling addresses and the services associated with cabling, such as:
- Improving Wi-Fi coverage (through heat mapping) and creating new access points
- Supporting phone systems installations, including paging, digital/analog, fax, VOIP, and phone integration, among many others
- Installing data and video networks
- Reconnecting devices after a move or relocation
- Cleaning up or troubleshooting existing cabling areas for a structured, easy-to-manage system that meets current standards
Cabling and physical security
Cabling is also an integral part of physical security solutions. For example, cabling is needed for:
- Camera systems: Pixel Health can select a camera vendor, set up, and connect cameras along with a surveillance system
- Door access control systems: The team also plans and implements door access control systems, both within a building and at external access points
Considerations for a healthcare environment
While many companies may offer cabling and physical security, Jennifer stressed the importance of working with a provider that centers its services around healthcare.
“At Pixel Health, we understand the sensitivity of a clinical or hospital practice and what our team may encounter as part of a healthcare environment,” said Jennifer. “We often need to use what’s referred to as a ‘clean cart’ for our equipment and can also wear personal protective equipment (PPE), when necessary, to help keep the environment safe around medical spaces.”
“We also understand that our work may need to be performed outside of traditional business hours. That’s why our team offers services 24/7 to work at night, weekends, or holidays. We’re accustomed to working during a facility’s downtime so we can minimize interruptions in their practice and get their IT systems in place.”
