Digital Front Door has been defined in a broad sense as “the process of creating value, growth and competitive advantage through new digital offerings, business models and business relationships”. From an information technology perspective, the key enabler of this transformation revolves around migration to digital architectures. The business advantages are significant and will greatly impact existing IT communications technology platforms and network services.
Planning
Project Objectives and Scope
Cloud-Based Services
Contact Center
WAN, FAX Servers
IaaS, PaaS, SaaS
Implementation
Once our approach is agreed upon, we execute through a well-planned removal of legacy equipment and services, with the goal of completing the project to the unique expectations of each client. This includes:
- Validation that the new services are installed according to the contract terms and Statement of Work
- Confirming that legacy services are no longer in use and are removed from billing
- Assuring that ROI objectives have been met