Application Overload: 5 Ways “App Rationalization” Reduces Vulnerabilities and Cuts Costs

Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…

Upgrading to Windows 11: Considerations for Hospitals and Physician Practices

As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…

911 Compliance: 3 Scenarios Where a Telecommunications System May Fail to Meet the FCC’s Requirements

Hospitals and large physician group practices are equipped to identify and respond to medical emergencies, but what happens when they need to summon emergency services like the police or the fire department? By law, dialing 911 from any phone should instantly reach emergency services and automatically route accurate location information. But, in some cases, healthcare…

Assessing Compliance in Healthcare: HIPAA and Information Security Practices

With news of recent security breaches and cyberattacks, healthcare systems and physician practices are reminded of the importance of maintaining compliance and protecting sensitive patient health information. John Garcia, Information Security Manager, and Jennifer Brown, Vice President of Customer Operations for Pixel Health Technology Services, recently shared their thoughts on supporting clients with HIPAA compliance…

Cybersecurity Awareness Highlights and Resources for Healthcare Practices

As we wrap up October and Cybersecurity Awareness Month, we’re reminded that cyberattacks on hospitals and healthcare facilities have increased.[i] The devastating cyberattack on five hospitals in Canada is a recent reminder that any facility can be affected, which greatly impacts the ability to provide timely patient care. To help our healthcare partners understand cyberattack…

Cybersecurity, Risk Assessment, and Insurance Coverage: How Healthcare Companies Can Proactively Protect Patient Data

Increasingly sophisticated cyberattacks continue to cause data breaches at medical practices and healthcare organizations. From ransomware and malware attacks to phishing and smishing campaigns, hackers can target any employee or business. And while many companies may have solid cybersecurity plans in place to protect their data and patients’ personally identifiable information (PII), a separate cyber…

How Safe is Your Patient Data? 4 Cybersecurity Tips for HIPAA Compliance.

Safeguarding patient data is of utmost importance for healthcare professionals and organizations. To help our partners continue to meet HIPAA (Health Insurance Portability and Accountability Act) compliance, we’re sharing a few tips for Cybersecurity Awareness Month. 1. Set Up Access and Controls Access to patient records and sensitive data should be limited to authorized personnel…

Highlights from An Important Piece of the Security Puzzle

We recently hosted an educational webinar to discuss cybersecurity and understand how insurance coverage—coupled with a proactive IT approach to managing cyber risks—can help medical practices and healthcare systems respond to and recover from a cyberattack. From general liability and malpractice policies to first- and third-party coverage and sub-limits, participants learned about the nuances of…