By Red Smith, President of Technology Services at Pixel Health All hospital Chief Information Officers (CIOs) must assess whether to internally manage the general IT support for their user communities (help desk and desk side assistance) or to outsource certain core functions to a Managed Services Provider (MSP). Before making this decision, it’s helpful…
by Red Smith, President, baytechIT As all health systems know, providing for your organization’s IT needs is critical to not only running your business, but also caring for your patients. But most Managed Service Providers (MSPs) take a one-size-fits-all approach that doesn’t take into account the unique needs of your clinical environment. An IT support…
You can tell a lot about a company by the way they describe themselves. And when it comes to Value Added Resellers (VARs) of hardware and software, those descriptions separate the winners from the widget salesmen. We conducted a highly unscientific survey of VARs large and small and almost without exception, the structure of…
“Do what you do best and outsource the rest,” says Peter Drucker, one of the great management consultants of the 20th century. But it’s not always so simple. When it comes to deciding whether a medical practice should maintain its own IT staff, I often answer with a quote of my own: “It’s complicated.” …
