Building a Culture Around Compliance: Best Practices for Physician Practice Groups

Compliance audits ensure that IT practices and systems align with healthcare regulations, laws, and internal policies. However, to be effective, auditing must go beyond checking systems and creating policies. To help physician practice groups understand the process and why it matters, John Garcia, Information Security Manager at Pixel Health, shared his team’s best practices for implementing…

Preparing Healthcare Teams for Windows 11: Advice for a Strategic Upgrade

This fall, Microsoft is ending support for the 2015-released Windows 10 operating system. While Windows 11 has been available since 2021, an estimated one-third of U.S.-based computer users are still using Windows 10 as of February 2025. To help healthcare organizations understand the implications of using Windows 10 beyond “end of life,” and plan for…

Proactively Preventing Data Breaches: 5 Key Cybersecurity Considerations for Healthcare

The average cost of a healthcare data breach in the U.S. is more than $9 million, according to a 2024 report by IBM, and nearly half of all breaches involve customer personally identifiable information (PII). As cybercrime grows and becomes increasingly sophisticated, Pixel Health is continually evaluating and implementing best practices to help healthcare organizations…

Five Ways to Enable Remote Workers with a Managed Services Provider (MSP)

While some companies are returning to in-person work, virtual and remote work remains relevant in many medical groups, according to a Medical Group Management Association poll. Healthcare systems may also seek to expand patient access through telehealth, mobile health monitoring, and virtual care—creating opportunities for positions that can be served by remote staff.  From the…

MSP Support Rep

Supporting Healthcare Practices as a Managed Services Provider (MSP)

From entering patient data to managing security cameras, information technology (IT) has become an integral part of any physician practice group. Patients, too, have expectations that they can schedule appointments online, fill out electronic intake forms, and securely access their records online. To help healthcare practices understand the role of a Managed Services Provider (MSP), Jennifer Brown,…

4 Steps to Implement a Virtual Nursing Program

Virtual nursing adoption is on the rise as healthcare organizations seek new ways to address staffing, capacity, and capital challenges. Integrating virtual nursing into the routine process of care delivery requires teamwork, open lines of communication, and extensive upfront planning.  We wrote previously about the trends and rationale for Virtual Nursing. Now, we will focus…

Patching: Keeping Software and Hardware Systems Up To Date in Healthcare Facilities

With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…

Application Overload: 5 Ways “App Rationalization” Reduces Vulnerabilities and Cuts Costs

Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…

Upgrading to Windows 11: Considerations for Hospitals and Physician Practices

As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…